In the Departments section, you can create and organize departments based on your needs. You can assign specific team members to a particular department.
How to create Department:
Navigate to the Departments section.
Enter a name for the department in the Name field.
Add a short description for the department, if needed.
After filling in all the details click on the “Add Department” button.
{"docsConfig":{"theme":"mint","$schema":"https://mintlify.com/docs.json","name":"Mint Starter Kit","colors":{"primary":"#16A34A","light":"#07C983","dark":"#15803D"},"logo":{"light":"https://mintcdn.com/vitxiconverse/Ty3puasiZ-GcCcg9/logo/light.svg?fit=max\u0026auto=format\u0026n=Ty3puasiZ-GcCcg9\u0026q=85\u0026s=dbd037424fbee6ee536ad468ec8b8f49","dark":"https://mintcdn.com/vitxiconverse/Ty3puasiZ-GcCcg9/logo/dark.svg?fit=max\u0026auto=format\u0026n=Ty3puasiZ-GcCcg9\u0026q=85\u0026s=3264fe6915587022d8a64ed153868955"},"favicon":"/favicon.svg","navbar":{"links":[{"label":"Support","href":"mailto:support@vitxi.ai"}],"primary":{"type":"button","label":"Dashboard","href":"https://converse.vitxi.ai/"}},"footer":{"socials":{"x":"https://x.com/VitxiAI","github":"https://github.com/mintlify","linkedin":"https://linkedin.com/company/mintlify"}},"styling":{"latex":false},"navigation":{"pages":[]}},"deployment":{"deploymentMetadataValue":{"subdomain":"vitxiconverse","hasAudioNarration":false,"actualSubdomain":"vitxiconverse","customDomains":["docs.converse.vitxi.ai"],"gitSource":{"type":"github","owner":"vitxi-ai","repo":"converse-docs","deployBranch":"main","contentDirectory":"","isPrivate":false,"mountPath":"","label":""},"entitlements":{},"buildId":"6ae93f14e44c5ae7a60d2410:success","clientVersion":"0.0.4142","searchFilterCounts":[{"language":"default","tag":"How Converse Works?","count":170},{"language":"default","tag":"3rd Party Apps Integrations","count":82},{"language":"default","tag":"Platform Guidelines \u0026 Training","count":22},{"language":"default","tag":"Frequently Asked Questions (FAQs)","count":12},{"language":"default","tag":"Automation","count":9},{"language":"default","tag":"Must Know How Of botpenguin","count":7},{"language":"default","tag":"Website Bot Settings","count":7},{"language":"default","tag":"WhatsApp Bot Creation with Manual Onboarding","count":7},{"language":"default","tag":"Edit Your Chatflow","count":6},{"language":"default","tag":"Create New Chatbot","count":6}]},"assistantConfig":{},"basePath":"","hasChatPermissions":false,"hasWebMcpPermissions":false,"toggles":[{"name":"kill-isr","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"custom-rbac-roles","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-mintlify-slack","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-integrations-settings","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"rbac-expansion","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-pr-grouping","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"custom-prefix","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"analytics-v7","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"user-flows-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"no-publish-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-onboarding","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving-live","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"stripTemperatureMiddleware","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"support-platform-pylon-zendesk","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"instant-rollback","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications-server","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-fable","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fixed-ai-action-pricing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automation-resolve-merge-conflict","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"scoped-publishing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"mintql","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"page-level-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-version-history-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-page-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"full-page-search","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workspace-projects","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"assistant-v5","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fork-pr-previews","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"revalidation-jwt","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-sso-scim","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"hobby-abuse-scan","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"dashboard-inbox","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-signup","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"turbopuffer-dual-write","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-enabled","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"approve-review-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-metadata","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"sso-setup-deadline-banner","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"turbopuffer-serve","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"live-agents","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"llms-txt-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false}],"googleFontsInlined":false},"customCss":[],"page":{"pagePath":"teams/dept","slug":"/teams/dept","pageMetadata":{"title":"Department","description":"What is a department? Read and find out!","href":"/teams/dept"},"description":{"compiledSource":"\"use strict\";\nconst {jsx: _jsx} = arguments[0];\nconst {useMDXComponents: _provideComponents} = arguments[0];\nfunction _createMdxContent(props) {\n const _components = {\n p: \"p\",\n ..._provideComponents(),\n ...props.components\n };\n return _jsx(_components.p, {\n children: \"What is a department? Read and find out!\"\n });\n}\nfunction MDXContent(props = {}) {\n const {wrapper: MDXLayout} = {\n ..._provideComponents(),\n ...props.components\n };\n return MDXLayout ? _jsx(MDXLayout, {\n ...props,\n children: _jsx(_createMdxContent, {\n ...props\n })\n }) : _createMdxContent(props);\n}\nreturn {\n default: MDXContent\n};\n","frontmatter":{},"scope":{}},"pageType":"default","mdx":{"mdxSource":{"compiledSource":"\"use strict\";const{Fragment:_Fragment,jsx:_jsx,jsxs:_jsxs}=arguments[0];const{useMDXComponents:_provideComponents}=arguments[0];function _createMdxContent(props){const _components={li:`li`,ol:`ol`,p:`p`,strong:`strong`,..._provideComponents(),...props.components},{Heading,OptimizedImage}=_components;if(!Heading)_missingMdxReference(`Heading`,true);if(!OptimizedImage)_missingMdxReference(`OptimizedImage`,true);return _jsxs(_Fragment,{children:[_jsxs(_components.p,{children:[`In the `,_jsx(_components.strong,{children:`Departments`}),` section, you can create and organize departments based on your needs. You can assign specific team members to a particular department.`]}),`\n`,_jsx(Heading,{level:`2`,id:`how-to-create-department`,children:_jsx(_components.strong,{children:`How to create Department:`})}),`\n`,_jsxs(_components.ol,{children:[`\n`,_jsxs(_components.li,{children:[`\n`,_jsxs(_components.p,{children:[`Navigate to the `,_jsx(_components.strong,{children:`Departments`}),` section.`]}),`\n`,_jsx(OptimizedImage,{src:`https://mintcdn.com/vitxiconverse/fXzMOndB2R7QaYEI/images/how-botpenguin-works/department/181.departments__Converse_resource_centre-1.png?fit=max\u0026auto=format\u0026n=fXzMOndB2R7QaYEI\u0026q=85\u0026s=82e903c2a9b4e0534b06f223365ff63f`,alt:`181 Departments Converse Resource Centre 1 Pn`,\"data-og-width\":`1806`,width:`1806`,\"data-og-height\":`1020`,height:`1020`,\"data-path\":`images/how-botpenguin-works/department/181.departments__Converse_resource_centre-1.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/vitxiconverse/fXzMOndB2R7QaYEI/images/how-botpenguin-works/department/181.departments__Converse_resource_centre-1.png?w=280\u0026fit=max\u0026auto=format\u0026n=fXzMOndB2R7QaYEI\u0026q=85\u0026s=b18d702dfe79a8b975d06fd1878f90f0 280w, https://mintcdn.com/vitxiconverse/fXzMOndB2R7QaYEI/images/how-botpenguin-works/department/181.departments__Converse_resource_centre-1.png?w=560\u0026fit=max\u0026auto=format\u0026n=fXzMOndB2R7QaYEI\u0026q=85\u0026s=adcb55a471a3ae7fc11034f49d55c5df 560w, https://mintcdn.com/vitxiconverse/fXzMOndB2R7QaYEI/images/how-botpenguin-works/department/181.departments__Converse_resource_centre-1.png?w=840\u0026fit=max\u0026auto=format\u0026n=fXzMOndB2R7QaYEI\u0026q=85\u0026s=a5cf987aec42749b97f9d2ae7ec5865a 840w, https://mintcdn.com/vitxiconverse/fXzMOndB2R7QaYEI/images/how-botpenguin-works/department/181.departments__Converse_resource_centre-1.png?w=1100\u0026fit=max\u0026auto=format\u0026n=fXzMOndB2R7QaYEI\u0026q=85\u0026s=f6350e10fe7e57765c98f332a82d41b3 1100w, https://mintcdn.com/vitxiconverse/fXzMOndB2R7QaYEI/images/how-botpenguin-works/department/181.departments__Converse_resource_centre-1.png?w=1650\u0026fit=max\u0026auto=format\u0026n=fXzMOndB2R7QaYEI\u0026q=85\u0026s=3c9bf456eaf39fc6ffd9896e9400f5fa 1650w, https://mintcdn.com/vitxiconverse/fXzMOndB2R7QaYEI/images/how-botpenguin-works/department/181.departments__Converse_resource_centre-1.png?w=2500\u0026fit=max\u0026auto=format\u0026n=fXzMOndB2R7QaYEI\u0026q=85\u0026s=0e939a105d409f3a756e3841471839f9 2500w`}),`\n`]}),`\n`,_jsxs(_components.li,{children:[`\n`,_jsxs(_components.p,{children:[`Enter a name for the department in the `,_jsx(_components.strong,{children:`Name`}),` field.`]}),`\n`]}),`\n`,_jsxs(_components.li,{children:[`\n`,_jsx(_components.p,{children:`Add a short description for the department, if needed.`}),`\n`,_jsx(OptimizedImage,{src:`https://mintcdn.com/vitxiconverse/fXzMOndB2R7QaYEI/images/how-botpenguin-works/department/181.departments__Converse_resource_centre-2.png?fit=max\u0026auto=format\u0026n=fXzMOndB2R7QaYEI\u0026q=85\u0026s=b5a8d361ba4320e2451ec172d6e468a3`,alt:`181 Departments Converse Resource Centre 2 Pn`,\"data-og-width\":`1806`,width:`1806`,\"data-og-height\":`1020`,height:`1020`,\"data-path\":`images/how-botpenguin-works/department/181.departments__Converse_resource_centre-2.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/vitxiconverse/fXzMOndB2R7QaYEI/images/how-botpenguin-works/department/181.departments__Converse_resource_centre-2.png?w=280\u0026fit=max\u0026auto=format\u0026n=fXzMOndB2R7QaYEI\u0026q=85\u0026s=abdf422d2222ead95a0f50680d39974c 280w, https://mintcdn.com/vitxiconverse/fXzMOndB2R7QaYEI/images/how-botpenguin-works/department/181.departments__Converse_resource_centre-2.png?w=560\u0026fit=max\u0026auto=format\u0026n=fXzMOndB2R7QaYEI\u0026q=85\u0026s=f2873d6c13898c77ad7a7f76a2a486c6 560w, https://mintcdn.com/vitxiconverse/fXzMOndB2R7QaYEI/images/how-botpenguin-works/department/181.departments__Converse_resource_centre-2.png?w=840\u0026fit=max\u0026auto=format\u0026n=fXzMOndB2R7QaYEI\u0026q=85\u0026s=420e0c7e475060268f1161dbd7bd100a 840w, https://mintcdn.com/vitxiconverse/fXzMOndB2R7QaYEI/images/how-botpenguin-works/department/181.departments__Converse_resource_centre-2.png?w=1100\u0026fit=max\u0026auto=format\u0026n=fXzMOndB2R7QaYEI\u0026q=85\u0026s=5163700d7005e4635182979b922fe735 1100w, https://mintcdn.com/vitxiconverse/fXzMOndB2R7QaYEI/images/how-botpenguin-works/department/181.departments__Converse_resource_centre-2.png?w=1650\u0026fit=max\u0026auto=format\u0026n=fXzMOndB2R7QaYEI\u0026q=85\u0026s=e1c9be01e2f3ba2c5b2024db392bb17a 1650w, https://mintcdn.com/vitxiconverse/fXzMOndB2R7QaYEI/images/how-botpenguin-works/department/181.departments__Converse_resource_centre-2.png?w=2500\u0026fit=max\u0026auto=format\u0026n=fXzMOndB2R7QaYEI\u0026q=85\u0026s=c4f806e84bbc6364d27d920976ec56d5 2500w`}),`\n`]}),`\n`,_jsxs(_components.li,{children:[`\n`,_jsx(_components.p,{children:`After filling in all the details click on the “Add Department” button.`}),`\n`,_jsx(OptimizedImage,{src:`https://mintcdn.com/vitxiconverse/fXzMOndB2R7QaYEI/images/how-botpenguin-works/department/181.departments__Converse_resource_centre-3.png?fit=max\u0026auto=format\u0026n=fXzMOndB2R7QaYEI\u0026q=85\u0026s=ddd313da6fe7252d47c8a92bbf7f0a34`,alt:`181 Departments Converse Resource Centre 3 Pn`,\"data-og-width\":`1806`,width:`1806`,\"data-og-height\":`1020`,height:`1020`,\"data-path\":`images/how-botpenguin-works/department/181.departments__Converse_resource_centre-3.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/vitxiconverse/fXzMOndB2R7QaYEI/images/how-botpenguin-works/department/181.departments__Converse_resource_centre-3.png?w=280\u0026fit=max\u0026auto=format\u0026n=fXzMOndB2R7QaYEI\u0026q=85\u0026s=822e165a1a25782ca983bd4130ddc05b 280w, https://mintcdn.com/vitxiconverse/fXzMOndB2R7QaYEI/images/how-botpenguin-works/department/181.departments__Converse_resource_centre-3.png?w=560\u0026fit=max\u0026auto=format\u0026n=fXzMOndB2R7QaYEI\u0026q=85\u0026s=f693633d099717f0a2c125e3c6a793a2 560w, https://mintcdn.com/vitxiconverse/fXzMOndB2R7QaYEI/images/how-botpenguin-works/department/181.departments__Converse_resource_centre-3.png?w=840\u0026fit=max\u0026auto=format\u0026n=fXzMOndB2R7QaYEI\u0026q=85\u0026s=ce60ca712a32fda9d7bda1a3c4c6d152 840w, https://mintcdn.com/vitxiconverse/fXzMOndB2R7QaYEI/images/how-botpenguin-works/department/181.departments__Converse_resource_centre-3.png?w=1100\u0026fit=max\u0026auto=format\u0026n=fXzMOndB2R7QaYEI\u0026q=85\u0026s=cdadc43ccd1f44a1abfe44f49f2645e6 1100w, https://mintcdn.com/vitxiconverse/fXzMOndB2R7QaYEI/images/how-botpenguin-works/department/181.departments__Converse_resource_centre-3.png?w=1650\u0026fit=max\u0026auto=format\u0026n=fXzMOndB2R7QaYEI\u0026q=85\u0026s=38032bbd5ea878991b0331df5b633254 1650w, https://mintcdn.com/vitxiconverse/fXzMOndB2R7QaYEI/images/how-botpenguin-works/department/181.departments__Converse_resource_centre-3.png?w=2500\u0026fit=max\u0026auto=format\u0026n=fXzMOndB2R7QaYEI\u0026q=85\u0026s=11f30ca465d1a72fcce754a725bd57d1 2500w`}),`\n`]}),`\n`]})]})}function MDXContent(props={}){const{wrapper:MDXLayout}={..._provideComponents(),...props.components};return MDXLayout?_jsx(MDXLayout,{...props,children:_jsx(_createMdxContent,{...props})}):_createMdxContent(props)}return{default:MDXContent};function _missingMdxReference(id,component){throw new Error(`Expected `+(component?`component`:`object`)+\" `\"+id+\"` to be defined: you likely forgot to import, pass, or provide it.\")}","frontmatter":{},"scope":{"config":{},"pageMetadata":{"title":"Department","description":"What is a department? Read and find out!","href":"/teams/dept"}}},"mdxSourceWithNoJs":null},"mdxExtracts":{"tableOfContents":[{"title":"How to create Department:","slug":"how-to-create-department","depth":2,"children":[]}],"codeExamples":{}},"jsLinks":[],"subdomain":"vitxiconverse","siteName":"Mint Starter Kit","title":"Department - Mint Starter Kit","navMaps":{"firstHrefInVersion":{},"firstHrefInLanguage":{}},"lastModified":"2026-01-10T05:39:46.013Z","originalFileLocation":"teams/dept.mdx"},"headHtml":"\u003cscript data-mint-head>(function(){var d=document.documentElement,p=null;if(!p){try{p=localStorage.getItem(\"isDarkMode\")}catch(e){}if(p==='true')p='dark';else if(p==='false')p='light';if(p!=='light'\u0026\u0026p!=='dark'\u0026\u0026p!=='system')p=\"system\"}var r=p==='system'?(matchMedia(\"(prefers-color-scheme: dark)\").matches?'dark':'light'):p;d.classList.remove(r==='dark'?'light':'dark');d.classList.add(r);d.setAttribute(\"data-theme-preference\",p)})();\u003c/script>\u003cmeta data-mint-head name=\"description\" content=\"What is a department? Read and find out!\">\u003cmeta data-mint-head name=\"application-name\" content=\"Mint Starter Kit\">\u003cmeta data-mint-head name=\"generator\" content=\"Mintlify\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/vitxiconverse/AvEr7Es0SjPqocHR/_generated/favicon/android-chrome-192x192.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"apple-touch-icon\" type=\"image/png\" sizes=\"180x180\" href=\"/mintlify-assets/_mintlify/favicons/vitxiconverse/AvEr7Es0SjPqocHR/_generated/favicon/apple-touch-icon.png\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/vitxiconverse/AvEr7Es0SjPqocHR/_generated/favicon/favicon-16x16.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/vitxiconverse/AvEr7Es0SjPqocHR/_generated/favicon/favicon-32x32.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/vitxiconverse/AvEr7Es0SjPqocHR/_generated/favicon/favicon.ico\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/vitxiconverse/AvEr7Es0SjPqocHR/_generated/favicon-dark/android-chrome-192x192.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/vitxiconverse/AvEr7Es0SjPqocHR/_generated/favicon-dark/favicon-16x16.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/vitxiconverse/AvEr7Es0SjPqocHR/_generated/favicon-dark/favicon-32x32.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/vitxiconverse/AvEr7Es0SjPqocHR/_generated/favicon-dark/favicon.ico\" media=\"(prefers-color-scheme: dark)\">\u003cmeta data-mint-head property=\"og:title\" content=\"Department - Mint Starter Kit\">\u003cmeta data-mint-head property=\"og:description\" content=\"What is a department? Read and find out!\">\u003cmeta data-mint-head property=\"og:site_name\" content=\"Mint Starter Kit\">\u003cmeta data-mint-head property=\"og:url\" content=\"https://docs.converse.vitxi.ai/teams/dept\">\u003cmeta data-mint-head property=\"og:type\" content=\"website\">\u003cmeta data-mint-head property=\"og:image\" content=\"https://vitxiconverse.mintlify.site/_mintlify/api/og/v2?division=Teams\u0026amp;title=Department\u0026amp;description=What+is+a+department%3F+Read+and+find+out%21\u0026amp;theme=cefec8d9cbc2702622ede440\u0026amp;signature=168f9ae2c4298fabcc4d084f3311edd45b3f4c0ee3ef768d0b67ca6203948acf\">\u003cmeta data-mint-head property=\"og:image:width\" content=\"1200\">\u003cmeta data-mint-head property=\"og:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"twitter:card\" content=\"summary_large_image\">\u003cmeta data-mint-head name=\"twitter:title\" content=\"Department - Mint Starter Kit\">\u003cmeta data-mint-head name=\"twitter:description\" content=\"What is a department? Read and find out!\">\u003cmeta data-mint-head name=\"twitter:image\" content=\"https://vitxiconverse.mintlify.site/_mintlify/api/og/v2?division=Teams\u0026amp;title=Department\u0026amp;description=What+is+a+department%3F+Read+and+find+out%21\u0026amp;theme=cefec8d9cbc2702622ede440\u0026amp;signature=168f9ae2c4298fabcc4d084f3311edd45b3f4c0ee3ef768d0b67ca6203948acf\">\u003cmeta data-mint-head name=\"twitter:image:width\" content=\"1200\">\u003cmeta data-mint-head name=\"twitter:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"msapplication-config\" content=\"/mintlify-assets/_mintlify/favicons/vitxiconverse/AvEr7Es0SjPqocHR/_generated/favicon/browserconfig.xml\">\u003cmeta data-mint-head name=\"apple-mobile-web-app-title\" content=\"Mint Starter Kit\">\u003cmeta data-mint-head name=\"msapplication-TileColor\" content=\"#16A34A\">\u003clink data-mint-head rel=\"canonical\" href=\"https://docs.converse.vitxi.ai/teams/dept\">\u003clink data-mint-head rel=\"alternate\" type=\"application/xml\" href=\"/sitemap.xml\">\u003clink data-mint-head rel=\"alternate\" type=\"text/markdown\" href=\"/teams/dept.md\">\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https://docs.converse.vitxi.ai/#organization\",\"name\":\"Mint Starter Kit\",\"url\":\"https://docs.converse.vitxi.ai\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https://mintcdn.com/vitxiconverse/Ty3puasiZ-GcCcg9/logo/light.svg?fit=max\u0026auto=format\u0026n=Ty3puasiZ-GcCcg9\u0026q=85\u0026s=dbd037424fbee6ee536ad468ec8b8f49\"}},{\"@type\":\"WebSite\",\"@id\":\"https://docs.converse.vitxi.ai#website\",\"name\":\"Mint Starter Kit\",\"url\":\"https://docs.converse.vitxi.ai\",\"publisher\":{\"@id\":\"https://docs.converse.vitxi.ai/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https://docs.converse.vitxi.ai/teams/dept#webpage\",\"url\":\"https://docs.converse.vitxi.ai/teams/dept\",\"name\":\"Department\",\"description\":\"What is a department? Read and find out!\",\"dateModified\":\"2026-01-10T05:39:46.013Z\",\"isPartOf\":{\"@id\":\"https://docs.converse.vitxi.ai#website\"},\"breadcrumb\":{\"@id\":\"https://docs.converse.vitxi.ai/teams/dept#breadcrumb\"}},{\"@type\":\"BreadcrumbList\",\"@id\":\"https://docs.converse.vitxi.ai/teams/dept#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Mint Starter Kit\",\"item\":\"https://docs.converse.vitxi.ai\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Department\",\"item\":\"https://docs.converse.vitxi.ai/teams/dept\"}]},{\"@type\":[\"Article\",\"TechArticle\"],\"@id\":\"https://docs.converse.vitxi.ai/teams/dept#article\",\"headline\":\"Department\",\"name\":\"Department\",\"description\":\"What is a department? Read and find out!\",\"url\":\"https://docs.converse.vitxi.ai/teams/dept\",\"mainEntityOfPage\":{\"@id\":\"https://docs.converse.vitxi.ai/teams/dept#webpage\"},\"dateModified\":\"2026-01-10T05:39:46.013Z\",\"publisher\":{\"@id\":\"https://docs.converse.vitxi.ai/#organization\"},\"isPartOf\":{\"@id\":\"https://docs.converse.vitxi.ai#website\"}}]}\u003c/script>\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@type\":\"WebSite\",\"name\":\"Mint Starter Kit\",\"publisher\":{\"@type\":\"Organization\",\"name\":\"Mint Starter Kit\"},\"provider\":{\"@type\":\"Organization\",\"name\":\"Mintlify\",\"url\":\"https://mintlify.com\"}}\u003c/script>","agentPointerHref":"/teams/dept.md","siteName":"Mint Starter Kit","nav":{"global":null,"tabs":[{"tab":"How Converse Works?","groups":[{"group":"Onboarding","pages":[{"title":"Onboarding","href":"/onboarding/how_to_get_started"}]},{"group":"Create New Chatbot","pages":[{"title":"Website Chatbot","href":"/how-botpenguin-works/website_chatbot"},{"title":"WhatsApp Chatbot","href":"/how-botpenguin-works/whatsapp_chatbot"},{"title":"Instagram Chatbot","href":"/how-botpenguin-works/instagram_chatbot"},{"title":"Facebook Chatbot","href":"/how-botpenguin-works/facebook_chatbot"},{"title":"Telegram Chatbot","href":"/how-botpenguin-works/telegram_chatbot"},{"title":"Microsoft Teams Bot","href":"/how-botpenguin-works/microsoft_teams_bot"}]},{"group":"Edit Your Chatflow","pages":[{"title":"Multiple flows(Redirect component)","href":"/edit-your-chatflow/multiple_flows"},{"title":"Request Information","href":"/edit-your-chatflow/request_info"},{"title":"Send Information","href":"/edit-your-chatflow/send_info"},{"title":"Trigger Actions","href":"/edit-your-chatflow/trigger_action"},{"title":"Email Validation","href":"/edit-your-chatflow/email_validation"},{"title":"WhatsApp Payment Components","href":"/edit-your-chatflow/whatsapp_payment_components"}]},{"group":"Train Your AI Chatbot","pages":[{"title":"Website","href":"/train-your-ai-chatbot/website"},{"title":"File Upload","href":"/train-your-ai-chatbot/file_upload"},{"title":"Google Sheets","href":"/train-your-ai-chatbot/google_sheets"},{"title":"FAQs","href":"/train-your-ai-chatbot/faqs"},{"title":"Unanswered Questions","href":"/train-your-ai-chatbot/unanswered_questions"},{"title":"Other Sources","href":"/train-your-ai-chatbot/other_sources"}]},{"group":"Install Your Chatbot","pages":[{"title":"Install your Website Chatbot","href":"/install-your-chatbot/install_website_chatbot"},{"title":"Install Website Chatbot on Custom Build Website","href":"/install-your-chatbot/install_website_chatbot_on_custom_build_website"},{"title":"Install Website Bot on WordPress","href":"/install-your-chatbot/install_website_on_wordpress"},{"title":"Install Website Chatbot on Wix","href":"/install-your-chatbot/install_website_on_wix"},{"title":"Install Website Chatbot on Squarespace","href":"/install-your-chatbot/instal_website_on_squarespace"},{"title":"Widget Installation","href":"/install-your-chatbot/widget_installation"}]},{"group":"Automation","pages":[{"title":"Widget","href":"/automation/widget"},{"title":"WhatsApp Template Setup","href":"/automation/whatsapp_template_setup"},{"title":"WhatsApp Catalog Setup","href":"/automation/whatsapp_catelog_setup"},{"title":"WhatsApp Flows (Forms) Setup","href":"/automation/whatsapp_flows_setup"},{"title":"WhatsApp Broadcast Setup","href":"/automation/whatsapp_broadcast_setup"},{"title":"WhatsApp Drip Campaigns Setup","href":"/automation/whatsapp_drip_campaign_setup"},{"title":"Facebook Auto-Reply Feature","href":"/automation/facebook_autoreply_feature"},{"title":"Instagram Auto-Replies","href":"/automation/instagram_autoreplies"},{"title":"Instagram Broadcast","href":"/automation/instagram_automation"}]},{"group":"Website Bot Settings","pages":[{"title":"Design","href":"/website_bot_setting/design"},{"title":"General","href":"/website_bot_setting/general"},{"title":"Alerts","href":"/website_bot_setting/alert"},{"title":"Triggers","href":"/website_bot_setting/trigger"},{"title":"User Access","href":"/website_bot_setting/user_access"},{"title":"Chat Window- Transfer Chat to WhatsApp Functionality","href":"/website_bot_setting/chat_window"},{"title":"AI Settings ","href":"/website_bot_setting/ai_setting"}]},{"group":"WhatsApp Chatbot Settings","pages":[{"title":"General","href":"/whatsapp-chatbot-setting/general"},{"title":"Triggers","href":"/whatsapp-chatbot-setting/trigger"},{"title":"Alerts","href":"/whatsapp-chatbot-setting/alert"},{"title":"API Key","href":"/whatsapp-chatbot-setting/api_key"},{"title":"WhatsApp Profile","href":"/whatsapp-chatbot-setting/whatsapp_profile"},{"title":"AI Settings ","href":"/whatsapp-chatbot-setting/ai_setting"}]},{"group":"Telegram Chatbot Settings","pages":[{"title":"General","href":"/telegram-chatbot-setting/general"},{"title":"Telegram Profile","href":"/telegram-chatbot-setting/telegram_profile"},{"title":"AI settings","href":"/telegram-chatbot-setting/ai_setting"}]},{"group":"Instagram Chatbot Settings","pages":[{"title":"General","href":"/instagram-chatbot-setting/general"},{"title":"AI Settings ","href":"/instagram-chatbot-setting/ai_setting"}]},{"group":"Facebook Chatbot Settings","pages":[{"title":"General","href":"/facebook-chatbot-setting/general"},{"title":"AI Settings","href":"/facebook-chatbot-setting/ai_setting"}]},{"group":"Configuring Chatbot Scenarios","pages":[{"title":" How to configure your chatbot's personality","href":"/configure-persona/config_chatbot_scenari"}]},{"group":"3rd Party Apps Integrations","pages":[{"title":"ChatGPT","href":"/3-party-integration/chatgpt"},{"title":"Acuity scheduling","href":"/3-party-integration/acuity_scheduling"},{"title":"Integrate Converse with Microsoft Teams","href":"/3-party-integration/microsoft_teams"},{"title":"Integrate Converse with WooCommerce","href":"/3-party-integration/woocommerce"},{"title":"Integrate Converse with Autopilot","href":"/3-party-integration/autopilot"},{"title":"Integrate Converse with Firmao CRM","href":"/3-party-integration/firmaocrm"},{"title":"Integrate Converse with Capsule CRM","href":"/3-party-integration/capsulecrm"},{"title":"Integrate Converse with Facebook Pixels","href":"/3-party-integration/facebook_pixel"},{"title":"Integrate Converse with Elevio CRM","href":"/3-party-integration/eleviocrm"},{"title":"Integrate Converse with Close CRM","href":"/3-party-integration/clossecrm"},{"title":"Integrate Converse with CalendarHero CRM","href":"/3-party-integration/calendarherocrm"},{"title":"Integrate Converse with Extraaedge CRM","href":"/3-party-integration/extraaedgecrm"},{"title":"Integrate Converse with Infobip CRM","href":"/3-party-integration/infobipcrm"},{"title":"Integrate Converse with Google Sheets","href":"/3-party-integration/googlesheet"},{"title":"Integrate Converse with Google Calendar","href":"/3-party-integration/googlecalendar"},{"title":"Integrate Converse with Google Task","href":"/3-party-integration/googletask"},{"title":"Integrate Converse with Google Gemini","href":"/3-party-integration/googlegemini"},{"title":"Integrate Converse with Google Tag Manager","href":"/3-party-integration/googletagmanager"},{"title":"Integrate Converse with HelpShift CRM","href":"/3-party-integration/helpshiftcrm"},{"title":"Integrate Converse with Zendesk CRM","href":"/3-party-integration/zendeskcrm"},{"title":"Integrate Converse with LeadSquared CRM","href":"/3-party-integration/leadsquaredcrm"},{"title":"Integrate Converse with Zoho Desk","href":"/3-party-integration/zohodesk"},{"title":"Integrate Converse with SupportBee CRM","href":"/3-party-integration/supportbeecrm"},{"title":"Integrate Converse with Wealthbox CRM","href":"/3-party-integration/wealthboxcrm"},{"title":"Integrate Converse with Brevo (formally SendInBlue)","href":"/3-party-integration/brevo"},{"title":"Integrate Converse with Apptivo CRM","href":"/3-party-integration/apptivo"},{"title":"Integrate Converse with Freshdesk CRM","href":"/3-party-integration/freshdesk"},{"title":"Integrate Converse with Help Desk CRM","href":"/3-party-integration/helpdeskcrm"},{"title":"Integrate Converse with Jira CRM","href":"/3-party-integration/jiracrm"},{"title":"Integrate Converse with KarmaCRM","href":"/3-party-integration/karmacrm"},{"title":"Integrate Converse with LiveAgent CRM","href":"/3-party-integration/liveagentcrm"},{"title":"Integrate Converse with NetHunt CRM","href":"/3-party-integration/nethuntcrm"},{"title":"Integrate Converse with Plivo CRM","href":"/3-party-integration/plivocrm"},{"title":"Integrate Converse with Recurly CRM","href":"/3-party-integration/recurlycrm"},{"title":"Integrate Converse with Shipway CRM","href":"/3-party-integration/shipwaycrm"},{"title":"Integrate Converse with TeamGate CRM","href":"/3-party-integration/teamgatecrm"},{"title":"Integrate Converse with Zoho Projects","href":"/3-party-integration/zohoprojects"},{"title":"Integrate Converse with Zoho CRM","href":"/3-party-integration/zohocrm"},{"title":"Integrate Converse with Google Drive","href":"/3-party-integration/googledrive"},{"title":"Integrate Vitxi Converse with Agile CRM","href":"/3-party-integration/agilecrm"},{"title":"Integrate Converse with Pipedrive","href":"/3-party-integration/pipedrive"},{"title":"Integrate Converse with Drip CRM","href":"/3-party-integration/dripcrm"},{"title":"Integrate Converse with GetResponse","href":"/3-party-integration/getresponse"},{"title":"Integrate Converse with Groove","href":"/3-party-integration/groove"},{"title":"Integrate Converse with Helpdocs","href":"/3-party-integration/helpdocs"},{"title":"Integrate Converse with Bitrix24","href":"/3-party-integration/bitrix24"},{"title":"Integrate Converse with Freshworks CRM","href":"/3-party-integration/freshwordscrm"},{"title":"Integrate Converse with Insightly CRM","href":"/3-party-integration/insightlycrm"},{"title":"Integrate Converse with Nimble CRM","href":"/3-party-integration/nimblecrm"},{"title":"Integrate Converse with Nutshell CRM:","href":"/3-party-integration/nutshellcrm"},{"title":"Integrate Converse with OntraPort CRM","href":"/3-party-integration/ontraport"},{"title":"Integrate Converse with HubSpot","href":"/3-party-integration/hubspot"},{"title":"Integrate Converse with WebHoper","href":"/3-party-integration/webhopper"},{"title":"Integrate Converse with EngageBay","href":"/3-party-integration/engagebay"},{"title":"Integrate Converse with FrontApp","href":"/3-party-integration/frontapp"},{"title":"Integrate Converse with Copper CRM","href":"/3-party-integration/coppercrm"},{"title":"Integrate Converse with Salesflare","href":"/3-party-integration/salesflare"},{"title":"Integrate Converse with No CRM","href":"/3-party-integration/nocrm"},{"title":"Integrate Converse with Helprace","href":"/3-party-integration/helprace"},{"title":"Integrate Converse with Flowlu","href":"/3-party-integration/flowlu"},{"title":"Integrate Converse with Pipeline","href":"/3-party-integration/pipeline"},{"title":"Integrate Converse with Zingtree","href":"/3-party-integration/zingtre"},{"title":"Integrate Converse with Salesforce CRM","href":"/3-party-integration/salesforcecrm"},{"title":"Integrate Converse with Chakra CRM","href":"/3-party-integration/chakracrm"},{"title":"Integrate Converse with SimplyBook","href":"/3-party-integration/simplybook"},{"title":"Integrate Converse with Gitbook","href":"/3-party-integration/gitbook"},{"title":"Integrate Converse with GoHigh Level","href":"/3-party-integration/gohighlevel"},{"title":"Integrate Converse with Voxloud","href":"/3-party-integration/voxloud"},{"title":"Integrate Converse with ViaSocket","href":"/3-party-integration/viasocket"},{"title":"Integrate Converse with Twilio","href":"/3-party-integration/twilio"},{"title":"Integrate Converse with Shopify","href":"/3-party-integration/shopify"},{"title":"Integrate Converse with Razorpay","href":"/3-party-integration/razorpay"},{"title":"Integrate Converse with Pabbly","href":"/3-party-integration/pabbly"},{"title":"Integrate Converse with Outlook","href":"/3-party-integration/outlook"},{"title":"Integrate Converse with OnPipeline","href":"/3-party-integration/onpipeline"},{"title":"Integrate Converse with Notion","href":"/3-party-integration/notion"},{"title":"Integrate Converse with MoEngage","href":"/3-party-integration/moengage"},{"title":"Integrate Converse with Kylas CRM","href":"/3-party-integration/kylascrm"},{"title":"Integrate Converse with Google Analytics","href":"/3-party-integration/googleanalytics"},{"title":"Integrate Converse with FirstPromoter","href":"/3-party-integration/firstpromotor"},{"title":"Integrate Converse with Google Contacts","href":"/3-party-integration/googlecontact"},{"title":"Integrate Converse with Zapier","href":"/3-party-integration/zapier"},{"title":"Integrate Converse with Make.com","href":"/3-party-integration/makecom"}]},{"group":"Inbox","pages":[{"title":"Chats window","href":"/inbox/chats_window"},{"title":"Orders","href":"/inbox/orders"},{"title":"Contacts","href":"/inbox/contacts"},{"title":"Groups","href":"/inbox/groups"},{"title":"Real-Time Customer Interaction","href":"/inbox/real_time_customer_interaction"}]},{"group":"Analytics","pages":[{"title":"How to Use Analytics","description":"Find out the most about your chatbot using the Analytics tab.","href":"/analytics/use_analytics"}]},{"group":"Teams","pages":[{"title":"Department","href":"/teams/dept"},{"title":"Business Hours","description":"Learn all about how your team can schedule their working hours on Vitxi Converse","href":"/teams/business_huor"},{"title":"Team","href":"/teams/team"},{"title":"Role","href":"/teams/role"},{"title":"Using Teams in Chatflow","href":"/teams/using_team"}]},{"group":"Developer","pages":[{"title":"3rd Party Apps API","href":"/developer/3_party_app_api"},{"title":"API Access Token","href":"/developer/api_access_token"},{"title":"Webhooks","href":"/developer/webhook"}]},{"group":"Settings","pages":[{"title":"Custom Attribute","href":"/settings/custom_attribute"},{"title":"Tags","href":"/settings/tags"},{"title":"Custom Status","href":"/settings/custom_status"},{"title":"Quick Replies","href":"/settings/quick_replies"},{"title":"Custom Tabs","href":"/settings/custom_tabs"}]},{"group":"My Account","pages":[{"title":"Account","href":"/my-account/account"},{"title":"Password","href":"/my-account/password"}]},{"group":"Frequently Asked Questions (FAQs)","pages":[{"title":"Onboarding FAQs","href":"/faqs/onboarding_faqs"},{"title":"Edit your chat flow","href":"/faqs/edit_chat_flow"},{"title":"Bot Installation FAQs","href":"/faqs/bot_installation"},{"title":"Inbox FAQs","href":"/faqs/inbox_faq"},{"title":"Profile, Team \u0026 Notifications FAQs","href":"/faqs/profile_team_notificcation"},{"title":"Analytics FAQs","href":"/faqs/analytics"},{"title":"Chat Flow FAQs","href":"/faqs/chat_flow"},{"title":"Bot Settings FAQs","href":"/faqs/bot_setting"},{"title":"WhatsApp FAQs","href":"/faqs/whatsapp"},{"title":"Product Update FAQs","href":"/faqs/product_update"},{"title":"ChatGPT FAQs","href":"/faqs/chatgpt"},{"title":"🛠️ Common Errors \u0026 Troubleshooting","href":"/faqs/common_err_troubleshoot"}]}]},{"tab":"Platform Guidelines \u0026 Training","pages":[{"title":"Platform Guidelines \u0026 Training","href":"/whatsapp-cloud-api-by-meta/setting_facebook_business_manager"}]},{"tab":"Platform Updates \u0026 Info","pages":[{"title":"Platform Updates \u0026 Info","href":"/what-new/latest_updates"}]}]},"basePath":"","title":"Department - Mint Starter Kit","buildId":"dpl_G2Qd45vZZ7MkBiGF9yYx8ZsbbKXX","deploymentId":"dpl_G2Qd45vZZ7MkBiGF9yYx8ZsbbKXX","dynamics":["a74be98ba7"],"chunks":["zoom-image-lightbox-BLUesUNd.js","lightbox-handle-r17bVUz3.js"]}