> ## Documentation Index
> Fetch the complete documentation index at: https://docs.converse.vitxi.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Alerts

> This page contains all the necessary details about the Alerts section of the Whatsapp bot settings

The **Alerts** section allows you to configure email notifications for lead interactions with your chatbot. Here’s how you can set it up:

1. **Email Subject Field**:
   * Enter the subject line for the email notifications. This will be the title of the email you receive when a new lead interacts with the bot.

     <img src="https://mintcdn.com/vitxiconverse/L8_UDa8-CY-yY9Bf/images/how-botpenguin-works/whatsapp-alerts/62.alerts__Converse_resource_centre-1.png?fit=max&auto=format&n=L8_UDa8-CY-yY9Bf&q=85&s=fc556ce6c7c943c68174587a427437eb" alt="62 Alerts  Converse Resource Centre 1 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/whatsapp-alerts/62.alerts__Converse_resource_centre-1.png" />
2. **Email Notifications Toggle**:
   * Use this toggle to enable or disable email notifications. When enabled, you will receive an email whenever a new lead interacts with the bot.

     <img src="https://mintcdn.com/vitxiconverse/L8_UDa8-CY-yY9Bf/images/how-botpenguin-works/whatsapp-alerts/62.alerts__Converse_resource_centre-2.png?fit=max&auto=format&n=L8_UDa8-CY-yY9Bf&q=85&s=f8a0c875a6182532b27f04f3e2194c70" alt="62 Alerts  Converse Resource Centre 2 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/whatsapp-alerts/62.alerts__Converse_resource_centre-2.png" />
3. **Email Address Field**:
   * Add the email addresses where you want to receive notifications.
   * You can add multiple email addresses by typing each one and pressing **Enter**.

     <img src="https://mintcdn.com/vitxiconverse/L8_UDa8-CY-yY9Bf/images/how-botpenguin-works/whatsapp-alerts/62.alerts__Converse_resource_centre-3.png?fit=max&auto=format&n=L8_UDa8-CY-yY9Bf&q=85&s=fa6e75b06665e50f001661f78800f310" alt="62 Alerts  Converse Resource Centre 3 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/whatsapp-alerts/62.alerts__Converse_resource_centre-3.png" />
4. **Lead Revisit Notifications Toggle**:
   * Enable this toggle to receive notifications when a lead revisits and interacts with the bot.
   * For example, if a lead interacts with the bot, leaves, and then returns later, you will receive a notification about their revisit.

     <img src="https://mintcdn.com/vitxiconverse/L8_UDa8-CY-yY9Bf/images/how-botpenguin-works/whatsapp-alerts/62.alerts__Converse_resource_centre-4.png?fit=max&auto=format&n=L8_UDa8-CY-yY9Bf&q=85&s=cc09aaaabd30e0ab86b0ce60456c6aaa" alt="62 Alerts  Converse Resource Centre 5 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/whatsapp-alerts/62.alerts__Converse_resource_centre-4.png" />
5. **When to send Lead info** Here you can customize that when should the email notification should be triggerd wether: a. Begining of the flow b. 5 minutes later. c. End of the flow

   <img src="https://mintcdn.com/vitxiconverse/L8_UDa8-CY-yY9Bf/images/how-botpenguin-works/whatsapp-alerts/62.alerts__Converse_resource_centre-5.png?fit=max&auto=format&n=L8_UDa8-CY-yY9Bf&q=85&s=3ac53d79ba1e338dc501769d49491502" alt="62 Alerts  Converse Resource Centre 5 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/whatsapp-alerts/62.alerts__Converse_resource_centre-5.png" />
6. **Save Changes**:
   * Click the **Save Changes** button to apply your settings. Your email notifications will now be active as per your configuration.
