> ## Documentation Index
> Fetch the complete documentation index at: https://docs.converse.vitxi.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Role

> How to assign permissions to one person? Read to find out!

### **How to create a new Role**

1. Click on the "Roles" panel to view and manage the roles you have created.

   <img src="https://mintcdn.com/vitxiconverse/BAneI6nJPSPy6SXw/images/how-botpenguin-works/role/184.role__Converse_resource_centre-1.png?fit=max&auto=format&n=BAneI6nJPSPy6SXw&q=85&s=355efdc0c04b06ebab12cf635da4a379" alt="184 Role  Converse Resource Centre 1 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/role/184.role__Converse_resource_centre-1.png" />
2. Next, click on **"Create Role"** to start the process of creating a new role.

   <img src="https://mintcdn.com/vitxiconverse/BAneI6nJPSPy6SXw/images/how-botpenguin-works/role/184.role__Converse_resource_centre-2.png?fit=max&auto=format&n=BAneI6nJPSPy6SXw&q=85&s=c10c1ec8868f7c7ecb5a6c8a7ee6f40c" alt="184 Role  Converse Resource Centre 2 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/role/184.role__Converse_resource_centre-2.png" />
3. Add **“Name”** and **“Description”** for your role.
4. **Assign Permissions:** You can select the sections you want to allow or block users from accessing in this role.

   <img src="https://mintcdn.com/vitxiconverse/BAneI6nJPSPy6SXw/images/how-botpenguin-works/role/184.role__Converse_resource_centre-3.png?fit=max&auto=format&n=BAneI6nJPSPy6SXw&q=85&s=26dd3884cf3ec9359004b630a8dd2cf0" alt="184 Role  Converse Resource Centre 3 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/role/184.role__Converse_resource_centre-3.png" />

   **Read:** It grants users access to only view the selected section.

   **Write:** It grants users access to make changes in the selected section.

   **Delete:** It allows users to delete existing items within the selected section.

Let's illustrate this with an example in the **Inbox —> Chats** section:

* **Read Access**: Users can view all chats across all chatbots but cannot edit or delete them.
* **Write Access**: Users can view and edit any chat across all chatbots but cannot delete them.
* **Delete Access**: Users can view and delete any chat across all chatbots but cannot edit them.

After giving the necessary permissions, proceed by clicking on **"Create Role"** located at the bottom.

<img src="https://mintcdn.com/vitxiconverse/BAneI6nJPSPy6SXw/images/how-botpenguin-works/role/184.role__Converse_resource_centre-4.png?fit=max&auto=format&n=BAneI6nJPSPy6SXw&q=85&s=18cb94b85cb61b0bd4461e517c9debef" alt="184 Role  Converse Resource Centre 4 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/role/184.role__Converse_resource_centre-4.png" />

Your role will be created.

* **Status:** If the status of a role is **"active"**, it can be assigned to any team member. If the role is **“inactive”**, it cannot be assigned to anyone.
* **Action:** You can **edit** or **delete** any of the existing roles from here.

  <img src="https://mintcdn.com/vitxiconverse/BAneI6nJPSPy6SXw/images/how-botpenguin-works/role/184.role__Converse_resource_centre-5.png?fit=max&auto=format&n=BAneI6nJPSPy6SXw&q=85&s=689f33e712dd97f80eb8a4077d3dae13" alt="184 Role  Converse Resource Centre 5 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/role/184.role__Converse_resource_centre-5.png" />
