> ## Documentation Index
> Fetch the complete documentation index at: https://docs.converse.vitxi.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Groups

> This page contains all the necessary information regarding the group section in inbox panel.

## **Groups Section**

In the **Groups** section, you can create and manage groups of contacts to keep similar types of contacts organized in one place.

#### **Purpose of Groups**

Groups are primarily used to assemble similar types of contacts in one place for easy management. This feature is particularly useful for organizing contacts, applying group-specific actions, and filtering contacts.

Below are the steps to create and manage groups effectively:

#### **How to Create a Group**

1. **Navigate to the Groups Section**: Go to the "Groups" tab from your dashboard.

   <img src="https://mintcdn.com/vitxiconverse/7CDQsr7loOyrWlmk/images/how-botpenguin-works/group/174.groups__Converse_resource_centre-1.png?fit=max&auto=format&n=7CDQsr7loOyrWlmk&q=85&s=9a7121129fe85a4aa0c620beecccced3" alt="174 Groups  Converse Resource Centre 1 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/group/174.groups__Converse_resource_centre-1.png" />
2. **Click on the "Create Group" Button**: On the right side of the page, you’ll find the **Create Group** button. Click on it.

   <img src="https://mintcdn.com/vitxiconverse/7CDQsr7loOyrWlmk/images/how-botpenguin-works/group/174.groups__Converse_resource_centre-2.png?fit=max&auto=format&n=7CDQsr7loOyrWlmk&q=85&s=194199990a5efe7c8eda0a687815ac04" alt="174 Groups  Converse Resource Centre 2 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/group/174.groups__Converse_resource_centre-2.png" />
3. **Enter Group Name**: A page will appear where you can enter the desired group name.

   <img src="https://mintcdn.com/vitxiconverse/7CDQsr7loOyrWlmk/images/how-botpenguin-works/group/174.groups__Converse_resource_centre-3.png?fit=max&auto=format&n=7CDQsr7loOyrWlmk&q=85&s=89e47c5beb4fd06688b8d6f4a85e2e0b" alt="174 Groups  Converse Resource Centre 3 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/group/174.groups__Converse_resource_centre-3.png" />
4. **Add Contacts**: After naming the group, you can start adding contacts to the group by using the filters options.

   <img src="https://mintcdn.com/vitxiconverse/7CDQsr7loOyrWlmk/images/how-botpenguin-works/group/174.groups__Converse_resource_centre-4.png?fit=max&auto=format&n=7CDQsr7loOyrWlmk&q=85&s=23c053e24f05f6a9e6e99cef5ce9e178" alt="174 Groups  Converse Resource Centre 4 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/group/174.groups__Converse_resource_centre-4.png" />
5. **Save the Group**: Once you've added the necessary contacts, save the group, and it will be created.

   <img src="https://mintcdn.com/vitxiconverse/7CDQsr7loOyrWlmk/images/how-botpenguin-works/group/174.groups__Converse_resource_centre-5.png?fit=max&auto=format&n=7CDQsr7loOyrWlmk&q=85&s=37ace3cbf1d952c5cde91d1690dbc936" alt="174 Groups  Converse Resource Centre 5 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/group/174.groups__Converse_resource_centre-5.png" />

#### **Features in the Groups Section**

* **Filters**: You can use filters in the Groups section to quickly find the group you need.

  <img src="https://mintcdn.com/vitxiconverse/7CDQsr7loOyrWlmk/images/how-botpenguin-works/group/174.groups__Converse_resource_centre-6.png?fit=max&auto=format&n=7CDQsr7loOyrWlmk&q=85&s=ee52b9358d360828e420bb935f6354dc" alt="174 Groups  Converse Resource Centre 6 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/group/174.groups__Converse_resource_centre-6.png" />
* **Group Table**: The Groups table displays key details, including the group name, the total number of contacts in each group, and actions you can take on each group.

  <img src="https://mintcdn.com/vitxiconverse/7CDQsr7loOyrWlmk/images/how-botpenguin-works/group/174.groups__Converse_resource_centre-7.png?fit=max&auto=format&n=7CDQsr7loOyrWlmk&q=85&s=59482420174d48dd5ef8aeed6402caa6" alt="174 Groups  Converse Resource Centre 7 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/group/174.groups__Converse_resource_centre-7.png" />

#### **Group Actions**

Each group has an **Actions** button that allows you to:

* **Edit the Group**: Modify the group name or update the contact list.
* **Download the Group**: Export the group’s contact list as a file.
* **Delete the Group**: Permanently delete the group if it is no longer needed.

  <img src="https://mintcdn.com/vitxiconverse/7CDQsr7loOyrWlmk/images/how-botpenguin-works/group/174.groups__Converse_resource_centre-8.png?fit=max&auto=format&n=7CDQsr7loOyrWlmk&q=85&s=c0f285b6e1a1641b24a55d366676f846" alt="174 Groups  Converse Resource Centre 8 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/group/174.groups__Converse_resource_centre-8.png" />

This feature allows you to efficiently manage large numbers of contacts with ease and flexibility.
