> ## Documentation Index
> Fetch the complete documentation index at: https://docs.converse.vitxi.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Profile, Team & Notifications FAQs

> This section contains FAQs related to the profile, Team and notification section

<AccordionGroup>
  <Accordion title="How to change my email ID">
    You cannot change your email address once you have created your account from the  Converse app. However, You can contact Vitxi Converse at [support@vitxi.ai](mailto:support@vitxi.ai) to change your email address.
  </Accordion>

  <Accordion title="How to delete my  Converse account">
    Once you login to your  Converse account

    1. Navigate to "My Account" section and then click on 'Password" settings.
    2. Here ye can see a button named "Delete Account". Click on that to delete your  Converse Account
  </Accordion>

  <Accordion title="Do I recieve any notification when any livechat request has come up">
    Your notifications dashboard will receive notifications when live chat requests come through. These notifications are visible to you and the agents you add to your account.
  </Accordion>

  <Accordion title="What is a team? How do you add a team member?">
    A team in  Converse is people in your organization that will take over for a live chat request. You can add up to three support agents to your team. Moreover, you can give your team access to your account by giving them a separate account with credentials you create in the Team module.

    1. To add the same, Navigate the To Team Tab.
    2. Click On Add Team Member
    3. To Add A New Member, Fill Out The Name, Email, and Password of your new team Member.
    4. You can also add their photograph and WhatsApp Number.
  </Accordion>

  <Accordion title="How can a new team member log into the  Converse">
    A new team member can log in with their assigned credentials on  Converse. You can add three members to the team module on  Converse. The main account owner will have full access to these credentials and can change them as they see fit.

    1. Navigate To Team Tab
    2. Click On Add Team Member To Add A New Member
    3. Fill Out The Name, Email, and Password Of You New Team Member. You can also add their photograph and WhatsApp Number.
    4. For example, A New Team member here will log in on the application from their email address [xyz@gmail.com](mailto:xyz@gmail.com) and the password above.
  </Accordion>
</AccordionGroup>
