> ## Documentation Index
> Fetch the complete documentation index at: https://docs.converse.vitxi.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Instagram Broadcast

> Want to Broadcast Messages using Instagram? You've come to the right spot.

### **What are Instagram Broadcasts?**

Instagram Broadcasts are a way for businesses or influencers to send messages directly to a group of people on Instagram. These messages appear in the Direct Messages section and are a great way to share important updates, offers, or news with followers in a personal and easy way.

***

### **Why to use Instagram Broadcasts?**

* **Direct Communication**: Send messages directly to your followers' inbox, ensuring higher visibility.
* **Targeted Messaging**: Reach specific groups of followers with personalized content.
* **Promote Offers and Updates**: Share time-sensitive news, promotions, or new products.
* **Stronger Engagement**: Messages feel more personal, encouraging followers to take action.

***

### **How to setup Instagram Broadcasts?**

1. Log into your  Converse and go to the Instagram Bot.

   <img src="https://mintcdn.com/vitxiconverse/7CDQsr7loOyrWlmk/images/how-botpenguin-works/instagram-autoreply-feature/44.instagram_auto-replies__Converse_resource_centre-2.png?fit=max&auto=format&n=7CDQsr7loOyrWlmk&q=85&s=df15533a2dc71d99bad7ea98dd16ea95" alt="44 Instagram Auto Replies Converse Resource Centre 2 Pn" width="1866" height="1080" data-path="images/how-botpenguin-works/instagram-autoreply-feature/44.instagram_auto-replies__Converse_resource_centre-2.png" />
2. Go to "**Instagram Automation**".
3. You will automatically be on the Broadcast page. Give the broadcast a name and then click "**Continue**".

   <img src="https://mintcdn.com/vitxiconverse/7CDQsr7loOyrWlmk/images/how-botpenguin-works/instagram-broadcast/46.instagram_broadcast__Converse_resource_centre-3.png?fit=max&auto=format&n=7CDQsr7loOyrWlmk&q=85&s=3d67fdf51fc6cfa98468b124163f2fee" alt="46 Instagram Broadcast  Converse Resource Centre 3 Pn" width="1866" height="1080" data-path="images/how-botpenguin-works/instagram-broadcast/46.instagram_broadcast__Converse_resource_centre-3.png" />
4. Fill all the details in the a shown on the form:
   * Broadcast Name: The name of the broadcast.
   * Flow: The flow that will be broadcasted(recommended to keep the flow small)
   * Groups: The Groups to which the broadcast will be sent.
   * When to Send: Can send now, or select date and time slot to send broadcast.

     <img src="https://mintcdn.com/vitxiconverse/7CDQsr7loOyrWlmk/images/how-botpenguin-works/instagram-broadcast/46.instagram_broadcast__Converse_resource_centre-4.png?fit=max&auto=format&n=7CDQsr7loOyrWlmk&q=85&s=1fb70956a271380adb8ed54b6485ba52" alt="46 Instagram Broadcast  Converse Resource Centre 4 Pn" width="1866" height="1080" data-path="images/how-botpenguin-works/instagram-broadcast/46.instagram_broadcast__Converse_resource_centre-4.png" />
5. Click on the "**Create Broadcast**" to create the Broadcast.

   <img src="https://mintcdn.com/vitxiconverse/7CDQsr7loOyrWlmk/images/how-botpenguin-works/instagram-broadcast/46.instagram_broadcast__Converse_resource_centre-5.png?fit=max&auto=format&n=7CDQsr7loOyrWlmk&q=85&s=8b733b14ecfa84f7115507d207b10ec1" alt="46 Instagram Broadcast  Converse Resource Centre 5 Pn" width="1866" height="1080" data-path="images/how-botpenguin-works/instagram-broadcast/46.instagram_broadcast__Converse_resource_centre-5.png" />

And that's it, the broadcast has been created! When the broadcast finishes, it will show "COMPLETED" under the Status heading.

### **FAQ's:**

Here are some common FAQ's that are seen in the Instagram Broadcast section:

<AccordionGroup>
  <Accordion title="Can I send a broadcast to all my followers?">
    You can only add the people in the broadcast that are in your configured group. You can add people in the group using the Group subtab in the Inbox.
  </Accordion>

  <Accordion title="Why is my broadcast not being delivered to some users?">
    Broadcasts can fail to deliver due to:

    * Users not falling into the selected group
    * User inactivity (no interaction within 24h window)
    * Instagram restrictions on promotional messaging
    * Errors in flow (broken nodes, media not loading)

    Always test with a small internal group first.
  </Accordion>

  <Accordion title="Can I schedule a bradcast to a later time?">
    Yes. Under **"When to Send"**, you can select a specific **date and time**. Make sure your time zone settings in  Converse are correctly configured to avoid mismatches.
  </Accordion>

  <Accordion title="Can I edit broadcast after creating it?">
    Yes, you can edit the broadcast by clicking on the edit button, as well as changing the flow of the connect chatflow.
  </Accordion>

  <Accordion title="Can I send broadcasts with images, buttons and carousels?">
    Yes, you can configure your chatflow to send whatever you want!
  </Accordion>
</AccordionGroup>