> ## Documentation Index
> Fetch the complete documentation index at: https://docs.converse.vitxi.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrate  Converse with Helprace

> This page contains the stepwise tutorial for the integration with  Converse

### **Integrate  Converse with Helprace:-**

### **Step 1 of 4: Login to  Converse Account and Select Application to Integrate**

1. Login to your  Converse account, and select the Bot you want to integrate with Helprace.
2. Now, click the\*\*‘Integrate’ tab.\*\*
3. The Integrate window will open up. Make sure you are in the **“All Integrations Tab.”**
4. A list of all native integrations for  Converse will be available in this window.
   * Now find Helprace by:-
   * Either scrolling down the list
   * Or by typing in **‘**Helprace**’** in the search box with the placeholder “search integration by name”
5. Now click on the ‘**connect’** button as shown below.

### **Step 2 of 4: Find your Authorization Key/Token in App Account**

1. To complete the process, you need to fill out:-
   * The API Token
   * Helprace Domain
   * Email Address
2. **\
   The API Token:-**
   * Click on **the Gear Icon** on your Helprace Dashboard on the leftmost side. In this menu, scroll down and click on \*\*API \*\*Under **Integrations.**
3. Under the \*\*API \*\*tab, click on the \*\*Generate API Key \*\*button. Enter a name for Your API key and click **Save.**
4. \
   Copy and paste the API key back on  Converse
5. **\
   Helprace Domain:-**
   * To obtain the Helprace Domain, login into your Helprace account. Navigate to your browser search bar, copy the address from there, and paste it into the  Converse interface.
6. **\
   Email Address:-**
   * This email address will be the same one you use on your Helprace Account.
   * The format will be **name\@company\_domain**
   * \*\*Example:- \*\*[**xyz@apple.com**](mailto:xyz@apple.com)

### **Step 3 of 4: Enter Authorization Details and establish connection with your App**

1. After filling out the details, click Connect.
2. \
   Look for the notification “Integrated Successfully” for confirmation.
3. \
   Also, your Helprace integration will show the message \*\*Installed \*\*in the Integration List.

### **Step 4 of 4: Test your Integration Set up with Data**

Once you have established a connection between \*\* Converse\*\* and Helprace and complete the mapping, you are ready to go for your first test lead. You can test your integration setup by creating a dummy lead on the bot. This lead should appear in your  Converse dashboard and the Helprace you have integrated.

### **Still Not Working, Let’s Troubleshoot!**

If you are not getting dummy leads from your Bot to Helprace it may be due to multiple reasons:

* Wrong Authorization Details added- You need to check and see if all the authorization credentials, such as API Token, API key, and URL, have been entered correctly.
* Free plan- You are not subscribed to the paid plan on  Converse, as integration works only with the paid plan.

  and you are still unable to